LUNA ROSEWOOD TAROT™ 💕
REFUNDS AND RESCHEDULING
SERVICE PAYMENTS RE: Virtual and in Person Personalised Shopper Services, Mentoring, Readings, Healings etc. All payments are made through the website, paypal, credit cards & square payment facilities and bank deposits. When required, you can also pay via card over the phone. REFUNDS Digital downloads: No returns on the digital sales of music, recorded meditations, classes or other e-products once the transaction has been completed. This is due to the nature of the product and the immediate use capabilities of it. Refund Policies Classes, Digital Goods and e-Courses: All payments for class tuition, downloadable meditations, e-books and courses are 100% non-refundable once paid. https://bewitchy.com.au/returns-policy/ Goods purchased online and in person have the same Private service sessions (if applicable): Non-refundable once paid. Occasionally transferable to another date or person. Payment in full due before work is completed. This is different than standard western professional work (therapy visits, chiropractic), which is paid after session is complete, as these services are often protected by lawful collection efforts. Intuitive work is generally not covered this way, so payment is due in full prior. This also protects me from people cancelling, no shows or occasionally attempting to reschedule to suit themselves with no real genuine reason. We do not reschedule appointments or accept cancellations. Reschedules are applicable in the case that staff becomes ill and can not service you. Please DO NOT come to appointments with colds, flus or any other seriously contagious disease. In this case, please contact Luna Rosewood Tarot to discuss rescheduling possibility. All paid for and donated one-time services such as readings, mentoring sessions and related packages, must be fully redeemed within six months from the original transaction or both the session and the payment is forfeited. In the case, business ceases before the six months, the payment is also forfeited. In the case, you attempt to argue a refund or go to an authority, you are aware that these terms conditions, disclaimers were on this website and will be used to defend the case. You also understand that Luna Rosewood Tarot has the right to cancel any class or service and does not have to expose herself to threats, harm, uncomfortable situation or otherwise. She can cancel with little notice and without refund to you, particularly in the case that you have made the situation uncomfortable and therefore made it impossible to follow through with a service or class. EVENTS (Private and Commercial). No refunds or transfers to other event dates or credits are permitted. Payments and bookings are final, regardless of outcomes. DEPOSITS TO HOLD EVENTS: There must be a 25% deposit made within 24hrs. The remaining fee must be made within 4-7days or as outlined on the invoice. This may vary however dependent on when your booking is - so please refer to your invoice. RESCHEDULING Rescheduling Once payment is made for booking a session (readings and healings of a non event nature), fees are 100% non-refundable, and unfortunately with a rise of people unnecessarily taking up my time with reschedules and cancellations, no shows etc, I no longer offer complimentary reschedules. To reschedule your session in the case of a personal or family emergency ONLY, simply send an email to luna@LunaRosewoodTarot.com and Luna Rosewood Tarot will decide if you fit the reschedule criteria. All sessions must begin promptly & on time. If you are late, an extension of time beyond the allotted time slot, is not available. So if you are 45 minutes late to an hour session, Luna Rosewood Tarot is obligated to only give you a 15 minute reading and no more, even at a later date (meaning you can not reschedule time left to another date and time, by being late you forfeited that time). Technology & Rescheduling In the case that technology is a part of your service and the internet, power or phone etc is randomly not working (technical issues) at Luna Rosewood Tarot end, reschedules are permitted of course. Rescheduling for use of Gifts and or Gift Vouchers Out of courtesy for the purchaser of gifts, recipients will get one chance ONLY to reschedule. In the case, you miss or attempt to reschedule a 2nd time, that is on you! There are no refunds or changes to these purchases and I am obligated to let the purchaser know the details surrounding 2 missed appointments. Again, I do not refund monies. You also understand that Luna Rosewood Tarot has the right to cancel any class or service and does not have to expose herself to threats, harm, uncomfortable situation or otherwise. She can cancel with little notice and without refund to you, particularly in the case that you have made the situation uncomfortable and therefore made it impossible to follow through with a service or class.
Luna Rosewood Tarot is currently only doing online readings.